Features

Everything a property business needs — in one platform.

Sit on top of the tools you already run, or replace them. Either way, every part of the operation works together — AI-assisted end to end.

One platform · every tool · working together
M
Meridian
Property Mgmt
Streamline · Ciirus
OwnerRez · Guesty
Operations
Breezeway · Operto
Turno
Communication
Gmail · Yahoo
@yourdomain
Billing & Accounting
QuickBooks · Xero
Stripe
Knowledge Base
Notion · Google Drive
Confluence
Lead Management
HubSpot · Pipedrive
Salesforce

Reservations & pricing, OTA messaging, guest SMS & WhatsApp plug in too — every category, one platform, with AI optimizing the flow between them.

The full platform

Everything Meridian does

Every part of the platform, and the value it delivers. AI is Artificial Intelligence; EI is Efficiency Intelligence — it runs on its own.

Command center

Your whole business at a glance — and what needs you right now.

  • EICoverage confidence — proof every booking has its tasks scheduled
  • EIOne tap from any flag straight into the work
  • AIA morning briefing that ranks what needs you now
  • AIA “needs you now” queue — replies owed, tasks due, items to approve, with predicted next steps
  • Live counts: open tasks, urgent, blocked, orders in flight, occupancy
  • Portfolio at a glance: active homes, arrivals, departures
  • Today, this week, this month — or any custom view you want
  • Need something else? Add it — that’s the point of a customized platform

Calendar & reservations

Every booking, every channel, on one grid you can trust.

  • EIBack-to-back turnover detection
  • EITask overlays: cleans, inspections and turnovers on the grid
  • EILive channel sync — the grid is never stale
  • EIOne click into any property’s individual calendar
  • EIDrag and drop as dates or guests shift
  • EIOrganize the view by address, community or OTA
  • Whole-portfolio calendar — every property on one grid
  • Every channel color-coded: Airbnb, VRBO, Booking.com, Direct
  • Arrivals & departures per day, with guest and nights
  • Occupancy %, arrivals-today and departures-today counters
  • Add a reservation by hand in seconds
  • Week, two-week and month views; filter by channel or property

Listings & pricing

See and steer every listing and rate.

  • EIDynamic pricing sync
  • EIAn easy interface for quick, decisive changes on demand
  • Listings matrix — OTA status across every channel
  • Rate management and channel grids

Task management

Nothing falls through the cracks between systems.

  • EIYour whole portfolio of work on one board
  • EIGroup by property, department or assignee
  • EIFilter & sort by status, priority, date, channel, property or person
  • EIAuto-create custom tasks from reservations with the rule engine
  • EICustom task requirements built around how you work
  • EIReported issues surfaced in their own lane
  • EITime and cost captured per task
  • EIOne-click shopping on any site — build the list and get it ordered
  • EIEmail, WhatsApp and SMS task notifications for staff, vendors and owners
  • EITaggable internal comments to keep everyone in the loop
  • EIAuto-rescheduling for missed tasks, so no work gets lost
  • AITask billing that keeps you profitable
  • AISmart task scheduling — consolidates by location, team member, task type or your own rules to cut cost
  • Table and Kanban board views
  • Priorities, due dates and scheduling windows
  • Assign to your team or an outside vendor
  • My Tasks view and a task calendar
  • Daily progress tracker — what’s done and what’s left, in real time
  • Activity tracking — know who did what on every task
  • Photos as proof — optional or required on any task, for confidence with your team and owners

Route optimization

Cut windshield time and fit more into every day.

  • EIQuick stops: Home Depot, Publix, Walmart, Post Office — or anywhere else you need
  • EIMap view with numbered, ordered stops
  • AIThe shortest daily driving loop for each person
  • AIArrival-time estimates for every stop
  • AIA “fits the day” overload check on the schedule
  • AIAdd a store run or errand — it re-optimizes instantly
  • Start from the office or from home
  • Live tracking — where each person is on the route now
  • Total time, on-site, driving and estimated finish

Orders & supplies

Every purchase tracked and billed to the right owner.

  • EIPer-task shopping lists
  • EIOrders tracker: where from, expected, delivered, on the bill
  • EISupplies bill straight to the owner — nothing slips
  • EIOrder emails captured and reconciled to the right job
  • AIBuy from Amazon Business, Walmart, Home Depot, Lowe’s or Target — or any site, with quick search
  • AISmart supply management for on-hand inventory
  • Needed → Ordered → Delivered tracking so nothing gets missed
  • Property-level restocks with no task required

Automation & rules

The busywork creates itself — correctly.

  • EIReservation events auto-create exactly the right tasks
  • EIBack-to-back logic suppresses redundant cleans
  • EIRecurring schedules for trash, inspections and upkeep
  • EIConfigurable rules per template
  • Per-property assignee overrides

System checks & health

The platform watches itself so you don’t have to.

  • EIA daily coverage sweep proves every booking is covered
  • EIAudit findings and issue tracking
  • EIConnector health monitoring
  • EIAn error monitor with grouped digests
  • A live operations dashboard for the whole business

Vendors, team & access

The right people, the right access, the right work.

  • AIWorkload balancing across the team
  • Vendor directory with a scoped vendor app
  • Assign work to outside vendors — limited to just their tasks
  • Accept / decline flow for every assignee
  • Team roster with roles and permissions
  • A supervisor oversight view

Mobile, vendor app & owner portal

The whole platform, wherever the work happens.

  • EIOffline-ready field work that syncs when back online
  • The full platform on a phone for your field team
  • A scoped vendor app — only their tasks
  • An owner portal for statements and approvals
  • Role-based access across the whole team

Guest messaging

Answer faster — and turn messages into scheduled work.

  • EIUnified inbox: OTAs, SMS, WhatsApp and email in one place
  • EIOne thread per guest, with property and reservation context
  • EIReplies go back through the original channel automatically
  • AIAI-drafted replies — one click to send
  • AI“Smart task” reads the message and turns it into a task in one click
  • AI“Smart task” scheduling in one click — today, next vacancy or a custom date
  • Channel filters, unread and needs-reply tracking, archive
  • Two-way photos and attachments, any channel
  • Archive old conversations so you only see what matters now

Team inbox & email

One shared inbox; no more forwarding and guessing.

  • EIShared team mailboxes, organized any way you need
  • EIAssign or auto-assign conversations to the right person
  • EIOrder confirmations captured, matched, tracked and billed automatically
  • EIEvery email account in a single view — no more logging in and out
  • EICustom hours of operation, routing, rules, signatures and SLAs
  • EICustom tags for easy tracking and search
  • EIQuick link to the property for its information
  • EIOpen-issues banner on every home for quick reference
  • AITurn any email into a task in a couple of clicks — no leaving your screen
  • AIAuto-drafted replies that keep your voice with the customer
  • AIHuman-in-the-loop auto-communication between vendors and owners — ask us how
  • Per-person unread, team-level read tracking
  • Secure and private — the rules are yours, not someone else’s

Phone

Your phone line — answered, logged, and turned into work.

  • EIAutomatic task creation from a call
  • AIAI answering service handles the simple things, giving you time back for what matters
  • AIAnswers grounded in YOUR property information — no hallucinations
  • Your phone service — connected to your app

AI everywhere

An assistant in every corner of the operation.

  • AIDrafts replies, summaries and task descriptions
  • AITurns guest messages into the right scheduled work
  • AICatches missed revenue and billing anomalies
  • AIAn in-hub assistant you can just ask
  • AIWoven into every feature — never a bolt-on

Finance & reconciliation

Know exactly where the money is, in one place.

  • EIOTA-to-bank reconciliation
  • EIChargeable work flows to the owner’s bill
  • EIQuickBooks sync for invoices
  • AICross-source duplicate detection catches double-billing
  • Money-in / money-out in one snapshot
  • Owner statements — monthly per-property P&L
  • AR and AP tracking with open balances
  • Cash snapshot chart — bars or donut

Owner billing

Catch every billable dollar; hand owners a clean statement.

  • EIBills only at delivered, at the real price
  • EIStatement push to your PMS
  • AILeak detection surfaces work that never got billed
  • AIOwner approval flow: approve, decline or add a note
  • AIAI-generated descriptions save input time across every property
  • One consolidated owner bill — a single line per job
  • Chargeables, supplies and vendor invoices in one place

Properties & knowledge base

Every code, fact and SOP, a search away.

  • EIPer-property tasks, comms and reservations in one place
  • EIInfo strip: bedrooms, occupancy, amenities, access
  • EICommunity info — gate codes, amenities, entry instructions
  • EIA property-facts form your team can update directly — or locked for verification first
  • AIEverything searchable: codes, Wi-Fi, gate, locks, pool, vendors
  • AIProcess docs and SOPs, searchable the moment you need them
  • Property directory with a rich detail view
  • Photo repository for easy reference

Assistant

Just ask — and it gets done.

  • AIAI-powered chat
  • AISearch your knowledge base and properties for anything on file
  • AIAdd tasks fast, without navigating
  • AICreate a reservation right from chat
  • AIUpdate documentation with a single request
  • Don’t see it here? Let’s build it

Leads & growth

Turn interest into managed doors.

  • EIKick off automated onboarding with a single click
  • A lead pipeline board for prospective owners
  • Track and stage every opportunity
  • Lead detail with notes and status

If you need it

The list keeps growing.

  • We can probably build it — give us a challenge!

See it on your own properties.

A live 20-minute walkthrough — the real platform, your data.